The AI field operations platform for data center teams

Kasper gives technicians instant asset intelligence and guidance at point of service - and gives service managers real-time visibility across every site, every piece of equipment, every visit.

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Augment the frontline of operations with AI

Field technician scanning a chiller QR code to view Asset Details, equipment history, and parts status in the Kasper mobile app

One scan. Every answer.

Technicians arrive at any piece of equipment and scan a QR code. In under a second, Kasper surfaces the complete asset record - full service history, open work orders, critical parts status, flagged notes from the last visit, and AI-generated guidance on what to do today. The valuable time technicians normally spend hunting for information at the start of every visit disappears entirely.

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    Works across mixed-manufacturer fleets - one platform for every asset regardless of who made it.

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    All institutional knowledge - historical notes, photos, repair records from every prior job - captured in one place and surfaced automatically.

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    Parts availability verified before the technician touches the equipment - no more discovering a needed part is out of stock mid-job or after.

The numbers

2 hrs+

saved per technician per visit

Asset lookup, parts checks, post-job reporting, and manager coordination - eliminated. Every visit. Every technician.

$1M+

cost of one downtime event

Kasper's predictive intelligence is designed to catch failures before they take a facility offline.

220+

assets in live pilot

A Fortune 500 HVAC OEM is piloting Kasper across their field service operation today.

A typical Kasper job

1. Dispatch

Manager schedules a PM visit. Technician receives a pre-visit briefing - asset history, flagged notes, parts status.

2. Scan

Technician arrives, scans the QR tag. Full asset record loads in under a second. Any manufacturer.

3. Service

Voice-to-text captures observations hands-free. Photos attach automatically to the correct asset.

4. Report

Visit summary generates automatically. Shared directly with the client. No paperwork.

5. Learn

Asset record updates. AI agents incorporate new data into failure pattern analysis and the next technician's briefing.

What disappears on day one

Hunting for part numbers mid-job

Writing reports from memory

Calling the office to check parts stock

Emailing to track equipment history

Arriving at a job with no prior context

Spreadsheets nobody trusts

Trusted by critical infrastructure teams

In active pilot with a Fortune 500 HVAC OEM managing hundreds of assets across client data centers.

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Digitally transform your data center operations with KasperAI

See how AI integration in data center operation workflow enables agile and connected operations.

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